Privacy policy
Last updated: September 29, 2026
From a first visit to an order enquiry, different information helps Harlow & Mere provide its services. The sections below describe its collection, use, protection and your choices.
This policy explains how Harlow & Mere handles personal information when you visit harlowandmere.com, place an order or contact customer support. It also sets out the choices available to you and how to ask us about your information.
Store name: Harlow & Mere
Company name: Harlow & Mere
Address: 57A Boston Ave, Westcliff-on-Sea, Southend-on-Sea SS2 6JH, UK
Email: info@harlowandmere.com
Find Harlow & Mere on Instagram: @harlowandmere.
The information we collect
We receive the information you provide when shopping or contacting us, including your name, email address, delivery and billing addresses, order details and correspondence.
Payment providers handle payment credentials; we receive the information needed to confirm and manage payments.
Technical information can include your IP address, browser, device and time zone, together with information about your use of the store.
How your information is used
We use information to process and deliver orders, provide after-sales support and answer questions.
Processing is necessary to perform our contract with you, meet applicable obligations, and pursue legitimate interests such as protecting the store and preventing fraud.
Where consent is required, including for optional marketing, we request it and allow you to withdraw it.
Who we share information with
Information is shared as needed with payment processors, delivery and logistics providers, and technology providers such as Shopify.
These parties support the operation of the store and fulfillment of orders.
We may also disclose information when legally required or necessary to protect legal rights.
We do not sell or rent personal information.
Cookies and your choices
Cookies and similar technologies support checkout, remember preferences and help the website function.
Optional analytics or marketing technologies, if enabled, are subject to applicable consent and opt-out requirements.
Use the available privacy controls or browser settings to manage your choices.
Blocking necessary cookies can affect store functionality.
Access, corrections and other requests
Depending on applicable law, you may request access, correction, deletion, restriction or a portable copy of your information, object to certain processing, and withdraw consent without affecting earlier lawful processing. You can unsubscribe from marketing messages. Send requests to info@harlowandmere.com. We may need to verify your identity. You may also complain to the competent data protection authority, where available under applicable law.
UK data protection rights
You may exercise the rights described above under applicable UK data protection law and complain to the Information Commissioner’s Office (ICO).
Children
The store is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided information, contact us so we can investigate and remove it where appropriate.
Where processing takes place
Our business is in the United Kingdom and service providers may process information outside the United Kingdom or your country of residence.
Where required, we use appropriate safeguards for international transfers, such as recognized adequacy decisions or contractual safeguards.
Security and retention
We use reasonable technical and organizational measures to protect information.
No transmission or storage method is completely risk-free.
Information is retained for as long as necessary for the purposes described, including order support, recordkeeping and resolving disputes, then deleted or anonymized when appropriate.
Updates
We may revise this notice as our operations or obligations change. The current version is published here with its update date.
Contact
For privacy questions or requests, contact the business using the details below.
Store name: Harlow & Mere
Company name: Harlow & Mere
Address: 57A Boston Ave, Westcliff-on-Sea, Southend-on-Sea SS2 6JH, UK
Email: info@harlowandmere.com
Thank you for shopping with Harlow & Mere. You can also find our store updates on Instagram.